Shipping & Delivery


COFFEE, GEAR, AND OTHER STUFF


📦 Generally, orders of Heirloom, Coffee Coffee, and other standard in-stock items that are placed before 12pm on a business day are dispatched before 12pm the following business day. Those placed at the weekend or on public holidays will be processed on the next business day.

To help you with timing your orders, here’s our roastery delivery schedule:

for MONDAY delivery order by 12h00 on FRIDAY
for TUESDAY delivery order by 12h00 on MONDAY
for WEDNESDAY delivery order by 12h00 on TUESDAY
for THURSDAY delivery order by 12h00 on WEDNESDAY
for FRIDAY delivery order by 12h00 on THURSDAY

☕️ Orders of Special Release and Microlots coffees are roasted to order and will be scheduled into production and dispatched as soon as humanly possible—usually within 48 working hrs or on a Wednesday with our usual roast day.

⚒️ Orders of equipment, gear, cleaning items etc. are subject to stock availability and will be fulfilled as per supplier timelines. 

BAKERY


🎂 We bake everything on-site, to order, and with only the very best butter, free-range eggs, stoneground flour, and time. As such, capacity is limited and orders will be fulfilled on a first-come-first-serve-basis with a strict 48 working hours lead time.


To help you with timing your orders, here’s our bakery delivery schedule:

for MONDAY delivery order by 12h00 on THURSDAY
for TUESDAY delivery order by 12h00 on FRIDAY
for WEDNESDAY delivery order by 12h00 on MONDAY
for THURSDAY delivery order by 12h00 on TUESDAY
for FRIDAY delivery order by 12h00 on WEDNESDAY
for SATURDAY delivery order by 12h00 on THURSDAY